Please email us your image directly to firstname.lastname@example.org once you’ve completed your order online. If you have any questions or need any help, please email us at email@example.com or call us at 858.581.2800.
Please note, it is a minimum of 2 weeks for a custom painting to be completed once the order has been taken and confirmed. Please keep in mind these are HAND PAINTED by an artist – he can only paint so many hours a day which makes these master pieces even more precious. There are many steps involved in painting on velvet. First the artist will sketch the person (image) to make sure that everything is to scale and accurate. Once the actual painting is started, it is a minimum of 3-5 days per piece as multiple layers of paint are used and each layer has to dry before the next can be added. If we put a time frame on the artist, and rush him, it often jeopardizes the quality. We believe in quality, not quantity. These paintings are true pieces of art! We will email and call all custom orders as soon as the painting is finished. We thank you for your understanding and patience.